WHETSTONE SOFTWARE LLC
Privacy Policy
Last updated on January 18, 2025
We believe that everyone has a right to digital privacy. In addition to the right to digital privacy, consumers also have the right to transparency. Since you entrust us with your data, it is even more important for you to know what information we collect, how we collect it, where we collect it from, and why we need to collect it. We have taken your needs into account while drafting this privacy policy and have made every effort to provide a comprehensive and understandable document.
We collect aggregated and anonymized performance data to improve functionality and product performance, diagnose crashes, identify errors, and optimize server performance. This aggregated and anonymized data does not include IP addresses, connection timestamps, or DNS queries.
Our goal is to collect and retain the minimum amount of data necessary. However, we must collect and retain certain data, such as your email address and billing information, to allow you to continue using the services.
We will not sell or rent your personal information to third parties.
You have the right to view and request the deletion of your personal data.
If you have any questions regarding this privacy policy or the information collected, you can contact our support team or submit a privacy request at [email protected].
This Policy
This policy explains how we collect and store ("process") personal data. It applies to the information we collect about visitors to https://shellwhetstone.com ("Site") and subscribers of our product services ("Services" and "Applications"), which are owned and operated by WHETSTONE SOFTWARE LLC ("Company," "we," and "our"). For the purposes of this policy, the Company is the data controller. We may change or update this policy from time to time without prior notice. Your continued use of this Site or Services signifies your acceptance of the policy in effect at that time.
Sensitive Personal Information
We respect your privacy and will not attempt to collect or otherwise process your sensitive personal information. If we need to process your sensitive personal information for legitimate purposes, we will do so in accordance with applicable law.
Purposes of Data Processing
We may process your personal data for the following purposes:
Providing Services: To provide you with our website, applications, and services, and to operate, manage, and improve our website and applications, provide you with content through them, maintain and enhance them, and notify you of changes to them.
Communication: To communicate with you through any means you provide to us.
Administrative Matters: To handle support, sales, finance, corporate auditing, vendor management, legal compliance, and to prevent and investigate violations of policies or laws.
Security: To help protect your personal data.
Legal Proceedings: To establish, exercise, or defend legal rights.
Data Minimization and Retention
We take all reasonable measures to limit the amount of personal data we process and to minimize its retention period, ensuring compliance with applicable regulations and a commitment to protecting user privacy. We will take all reasonable measures to ensure that your personal information remains accurate and up to date, and once inaccuracies are identified, we will delete or correct them promptly.
Contact Information and EU Representative
You can contact us via:
Address: 314 Leighton Ct, Westerville, OH 43082, US
Attention: Legal Department
Email: [email protected]
You can also contact our Data Protection Officer at [email protected].
International Transfers
We may transfer your information to recipients in other countries. WHETSTONE SOFTWARE LLC participates in the EU-U.S. Data Privacy Framework, the UK extension of the EU-U.S. DPF, the Swiss-U.S. Privacy Framework, and the APEC Cross-Border Privacy Rules System. When we transfer information from the European Economic Area (EEA) to recipients outside the EEA that do not fall under an adequate jurisdiction, we do so based on standard contractual clauses. We are committed to keeping pace with developments in data privacy frameworks and may update our transfer mechanisms and safeguards as necessary to remain compliant. Any updates will be reflected in this privacy policy.
We believe that everyone has a right to digital privacy. In addition to the right to digital privacy, consumers also have the right to transparency. Since you entrust us with your data, it is even more important for you to know what information we collect, how we collect it, where we collect it from, and why we need to collect it. We have taken your needs into account while drafting this privacy policy and have made every effort to provide a comprehensive and understandable document.
We collect aggregated and anonymized performance data to improve functionality and product performance, diagnose crashes, identify errors, and optimize server performance. This aggregated and anonymized data does not include IP addresses, connection timestamps, or DNS queries.
Our goal is to collect and retain the minimum amount of data necessary. However, we must collect and retain certain data, such as your email address and billing information, to allow you to continue using the services.
We will not sell or rent your personal information to third parties.
You have the right to view and request the deletion of your personal data.
If you have any questions regarding this privacy policy or the information collected, you can contact our support team or submit a privacy request at [email protected].
This Policy
This policy explains how we collect and store ("process") personal data. It applies to the information we collect about visitors to https://shellwhetstone.com ("Site") and subscribers of our product services ("Services" and "Applications"), which are owned and operated by WHETSTONE SOFTWARE LLC ("Company," "we," and "our"). For the purposes of this policy, the Company is the data controller. We may change or update this policy from time to time without prior notice. Your continued use of this Site or Services signifies your acceptance of the policy in effect at that time.
Sensitive Personal Information
We respect your privacy and will not attempt to collect or otherwise process your sensitive personal information. If we need to process your sensitive personal information for legitimate purposes, we will do so in accordance with applicable law.
Purposes of Data Processing
We may process your personal data for the following purposes:
Providing Services: To provide you with our website, applications, and services, and to operate, manage, and improve our website and applications, provide you with content through them, maintain and enhance them, and notify you of changes to them.
Communication: To communicate with you through any means you provide to us.
Administrative Matters: To handle support, sales, finance, corporate auditing, vendor management, legal compliance, and to prevent and investigate violations of policies or laws.
Security: To help protect your personal data.
Legal Proceedings: To establish, exercise, or defend legal rights.
Data Minimization and Retention
We take all reasonable measures to limit the amount of personal data we process and to minimize its retention period, ensuring compliance with applicable regulations and a commitment to protecting user privacy. We will take all reasonable measures to ensure that your personal information remains accurate and up to date, and once inaccuracies are identified, we will delete or correct them promptly.
Contact Information and EU Representative
You can contact us via:
Address: 314 Leighton Ct, Westerville, OH 43082, US
Attention: Legal Department
Email: [email protected]
You can also contact our Data Protection Officer at [email protected].
International Transfers
We may transfer your information to recipients in other countries. WHETSTONE SOFTWARE LLC participates in the EU-U.S. Data Privacy Framework, the UK extension of the EU-U.S. DPF, the Swiss-U.S. Privacy Framework, and the APEC Cross-Border Privacy Rules System. When we transfer information from the European Economic Area (EEA) to recipients outside the EEA that do not fall under an adequate jurisdiction, we do so based on standard contractual clauses. We are committed to keeping pace with developments in data privacy frameworks and may update our transfer mechanisms and safeguards as necessary to remain compliant. Any updates will be reflected in this privacy policy.